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Customer Data and MarTech

Segment CDP single unified profile for a major ANZ media organisation

Designed and implemented Segment CDP to create a Single Unified Profile, integrating first and third party data and activating it in marketing destinations.

SectorMedia
ClientLeading ANZ media organisation
RoleSegment CDP Integration SME
PeriodFeb 2023 - May 2023
EmployerSlalom
201020122014201620182020202220242026
Outcomes at a glance

The numbers

1Single Unified Profile across major websites
The challenge

Where it started

  • Customer data spread across websites, data warehouses and first and third party sources
What was delivered

Scope and deliverables

  • Segment CDP design and implementation
  • Customer data profiling across major websites
  • Integration with data warehouses and first and third party data
  • Destinations including Mailchimp and Sailthru
Architecture view

How the pieces connect

Architecture view: Segment CDP connected to Websites, Data warehouse, First party data, Third party data, Mailchimp, SailthruSegment CDPWebsitesData warehouseFirst party dataThird party dataMailchimpSailthru

Simplified view of the main platform and the systems it connects to.

The result

Outcomes

  • A Single Unified Profile enabling targeted marketing and more personalised customer journeys
Technologies

Platforms and tools

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